LetRecordSign-in & access
Verification, password reset, workspace access and account questions.
Help when
you need clarity.
Get practical help with your account, records, Evidence Packs or subscription. Tell us what you were trying to do and what happened; we will point you to the relevant next step.
HOW WE CAN HELPOne contact.
One contact.
Several routes forward.
Using the product
Properties, cases, files, document dates and Evidence Pack exports.
Trial & subscription
Plan choice, first payment date, invoices, payment method and cancellation.
Data & rights
Exporting records, privacy questions and concerns about an account.
A USEFUL SUPPORT REQUESTGive us the context.
contact@goodform.org.uk ↗
Give us the context.
Keep private data private.
Include your account email, the part of LetRecord involved, your browser/device, the approximate time and a short description of what you expected versus what happened.
Do not email passwords, payment-card details or full tenant records. If a case-specific example is needed, we can advise on an appropriate way to share only what is necessary.
Find the first answer.
For setup and record-keeping questions, start with the guides and public sample. For account-specific issues, contact us by email.
Support is provided by TRANSAD HAULAGE LTD. We do not advertise a guaranteed response time or emergency service. For urgent property, safety or legal issues, use the appropriate professional or emergency route rather than relying on this inbox.